If you want to use Hide My Ass VPN to access websites hosted in China, such as Youku, some IP addresses might be blocked. This might be a false positive, but it doesn’t feel very trustworthy. Problems with the software: Some users complain that Hide My Ass VPN’s software installs a file detected as suspicious by anti-viruses. We haven’t found any server in the United States that works with Netflix. Streaming: The majority of HMA’s servers are blocked from trying to access streaming services such as Netflix. If you want to use HMA in China, it might work well for you, but I recommend having another VPN as a backup in case you have problems.Ĭustomer service: Many users complain that their technical and after-sale service could use a lot of improvement. Performance in China: In our experience, HMA does not offer good performance in China, and is either very slow or doesn’t work. In any event, after the 7 days, you will have 30 days to ask for your money back. If you don’t cancel your subscription before the 7 days run out, you will be charged. However, you need to know that for the 7-day free trial, you will be asked to provide a valid payment method. This mode is ideal for avoiding Internet use restrictions in countries such as China or Iran.įree trial: Hide My Ass lets you try the VPN for free for 7 days before charging you. Freedom Mode: The VPN connects to the closest available server of a country without censorship.This mode is ideal for unblocking geographically-restricted content. Location mode: This lets you choose the place that you want to connect to.This mode is ideal to keep your connection secure and private without losing speed. Instant Mode: Connects to the closest and fastest available server.It offers 3 types of quick configuration: Among these, it is one of the few VPNs that includes servers in China.Įase of use: HMA’s applications are designed for them to be relatively easy for you to use. Special functions: dynamic IP addresses, System Kill Switch.Ĭountries with servers: HMA is one of the VPNs that offer the largest number of countries with servers on the market, with 190 at 280 different locations.Guaranteed money back: 30 days, 7-day free trial.Customer service: 24 hours a day, 7 days a week, 365 days a year via email and live chat.Applications: Windows, Linux, Mac, Android and iOS.Number of countries with servers: 190 countries and 280 different locations.Simultaneous connections: 5 simultaneous connections.Encryption protocols: OpenVPN®-TCP, OpenVPN®-UDP, L2TP (manual configuration), PPTP (manual configuration).In any event, Hide My Ass continues to be a VPN to keep in mind due to its ease of use, high server count, and the options that it offers. However, over the past years, new providers with better services have appeared, reducing its popularity among users. Hide My Ass is one of the oldest VPN providers and used to be very popular.
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